bottleneck

Don’t Be The Bottleneck, Let It Go.

If you are a founder and owner of a growing company, you’re too controlling of your business. This statement is not meant to attack anyone. It’s meant to open your eyes. Controlling every aspect of your company is easy when it’s small. You might have a handful of employees and you can check in with […]

Uncover The Roots

It’s often hard for leaders to determine the root cause of an issue. Problem diagnosis, at least accurate problem diagnosis, takes reflection and self-awareness, something a lot of small businesses don’t feel like they have the time to do. Companies caught up in the hustle and bustle of the day-to-day of operations tend to solve […]

Personal Business Relationship

Everybody Likes A PBR

As a leader, it is more important than ever that you take the time to build a relationship with your employees. Not only does this help them to trust you and the company, it helps them become better employees. If your employees understand that you care about them as a person, they will feel more […]

Coaching 101

Coaching 101

One of a leader’s most important roles is that of coach. Helping employees grow and develop should always be one of your top priorities. When someone comes to you with a problem, it’s easy to just solve it right then and there. You probably already know the answer and can solve it quicker than anyone […]

Control the Chaos

As a company grows there are more employees, more projects, more clients and more complexity to deal with. It is vital that effective project management processes are in place to ensure that order reigns in all that chaos. Are you able to effectively repeat the sales process? Or the client on boarding process? Do you […]

Flood Zones – Stop Drowning

Does it ever feel like you’re just drowning in work? Are you and your employees struggling just to keep up with the influx of projects? Then you might be in a flood zone. Flood zones are a natural part of a company’s growth. They occur when there is a large enough influx of work that […]

core values

The Importance of Core Values

The following thoughts are not about politics. They’re not about whether you are a conservative or a liberal or in the middle. I write to draw attention to the importance of creating alignment in your business. And I can think of no better example than the country in which we live. What values come to […]

Feedback

If You’re Not Giving Feedback, You’re Not a Manager

Feedback is a scary word for a lot of people. Especially for new managers, who are expected, perhaps for the first time in their careers, to provide feedback to the people they supervise. But why is this word so scary? Feedback should be a celebrated word. It’s the basic building block of coaching, and everyone […]

Leadership

Leadership Puddin’: Creating the Sweet Spot Between Firm and Fair

Virginia has the highest percentage of personalized license plates per motor vehicle in the country. Roughly 16% of drivers in our state have a personalized plate. To pass the time while driving I like to figure out what message is being conveyed in the six or seven characters offered. I caught a glimpse of a […]

Rulers of the (Departmental) Realm

As a company grows the need for strong, experienced department heads grows. Once a company passes the 20 employee mark it starts to get harder and harder for the CEO to check in on every department. By the time a company hits 40 employees it’s impossible. At this stage, it is vitally important that the […]