Uncover The Roots

It’s often hard for leaders to determine the root cause of an issue. Problem diagnosis, at least accurate problem diagnosis, takes reflection and self-awareness, something a lot of small businesses don’t feel like they have the time to do. Companies caught up in the hustle and bustle of the day-to-day of operations tend to solve […]

Intentional Growth

Growth – Get It Out of Your Own Head

It can be lonely at the top. Most CEOs talk to themselves more than anyone else. Thinking through new ideas, planning growth and envisioning the future. You as the CEO may have a perfect vision of where you’re taking the company. So what’s the problem? You haven’t told anyone else. You would probably be shocked […]

Control the Chaos

As a company grows there are more employees, more projects, more clients and more complexity to deal with. It is vital that effective project management processes are in place to ensure that order reigns in all that chaos. Are you able to effectively repeat the sales process? Or the client on boarding process? Do you […]

Flood Zones – Stop Drowning

Does it ever feel like you’re just drowning in work? Are you and your employees struggling just to keep up with the influx of projects? Then you might be in a flood zone. Flood zones are a natural part of a company’s growth. They occur when there is a large enough influx of work that […]

Manager Guilt

Manager Guilt

Time and time again, I hear from all levels at a company that accountability is an issue. I immediately look to see if supervisors are suffering from “Manager Guilt”. This guilt stems from an inability to give their direct reports effective feedback and an inability to coach and grow their team. To discover if Manager […]

Delegation

Push Problem Solving Down

Once you’ve identified the real issue of a problem (by using the People, Process, or Profit framework), what do you do next? First and foremost, don’t just solve it yourself. As a manager you are probably very good at solving problems and putting out fires. You’re ready and willing to jump right in, get the […]

Annual Reviews

Stop Holding Annual Reviews

Annual performance reviews. Everyone’s least-favorite time of year. Whether you do this burdensome task at the end of the calendar year, or the fiscal year, or if you wait till each employee’s anniversary date, you know they’re coming and you dread their arrival. Not only are formal performance reviews time-consuming and disruptive to your normal […]

Fear of Hiring

A Made Up Word, But a Real Fear

Every manager has, at some point, worked with an employee who was not cutting it. They were not a good match for their role which led to poor performance. And every manager has let those employees slide, at least for a while. Why is it that even though problem employees are easily identified, action to […]

Management Training

What Your Dogs Can Teach You About Management

People often joke when a newlywed couple gets a puppy that they’re just practicing for when they have children. And they’re right, because dogs are great “training wheels” for becoming a parent. But they can also be great training wheels for becoming a manager. Your pooch can teach you a lot about management. Here’s an […]

Team Alignment

How Aligned is Your Team?

The real obstacles to a company’s growth are often hard to identify. They are frequently issues that affect multiple areas of the company. They may look like seemingly simple issues at first. But once you’ve solved the superficial problems, there’s still no relief. That’s because you didn’t get to the heart of the underlying issue. […]